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Coronavirus (COVID-19) updates for pharmacies in Scotland

Published on 10 June 2022

The following provides the latest COVID-19 updates around service provision and guidance for claiming for pharmacies during this pandemic.

Contacting Staff during Covid-19 - 9 April 2020

Due to COVID-19 and our staff working from home, we may not be able to answer telephone calls regarding payments, as well as prescribing & endorsing queries.

Please refer to our contact us page where you will find a list of email addresses should you wish to send an enquiry and one of our team will get back to you.

COVID-19 Universal Claim Framework service (UCF) - 3 April 2020

The Universal Claim Framework service (UCF) supports electronic claiming for pharmacy-led services.

This new service is now available to claim for items supplied for patient care in support of COVID-19.

Prescription Form Ordering - 3 April 2020

Orders for prescription forms should be submitted in the normal manner.