Access urgent updates and information on eOphthalmic downtime
Published on 03 June 2026
Urgent Updates
We are aware that some users are having intermittent issues with the ophthalmic web form. If you are experiencing this, please email us with details of the issue, including a payment location code and a screenshot of the error.
We thank you for your patience as we continue to investigate.
Essential Maintenance
eOphthalmic downtime Tuesday 16 June 2026 14:00–16:00
Due to essential updates, eOphthalmic claim submissions will be unavailable on Tuesday 16 June 2026 between 14:00–16:00. Please do not try to submit any ophthalmic claims for payment until after 16:00 on Tuesday 16 June 2026.
Apologies for any inconvenience this may cause