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Registering and using online reports - eSchedules

Published on 03 February 2022

We provide independent practitioners and body corporate organisations with online access to monthly payment schedule reports.

Access the reports via your NHS secure connection.

If you do not have a NHS secure connection, please contact the Ophthalmic Customer Service helpdesk.


Telephone: 0131 275 6200

Register for an account

Complete our registration form to request an account; forms must be completed by the person who requires access.

If you're a registered Body Corporate Organisation (excluding franchises), all requests must be countersigned by the owner, director or head of the relevant business area.

They must also email us at, confirming that they will authorise all requests and advise of account closures.

Please read the terms and conditions before you get started.

Access the ophthalmic eSchedules registration form.

What happens next?

When your user account has been created, you'll receive two emails from either, or

One email will contain your user name (DIS username). The second email will contain a temporary password (DIS password). You'll need to create a permanent password.

Change or reset your eSchedules password

To change/reset your eSchedules password please visit the Directory Information System (DIS) website. Please use a device, such as your personal Smart Phone, that is not connected to your CAT20 to access the DIS website.

Terms and conditions for eSchedules

Please read the following terms and conditions before completing the registration form for online access to reporting.

Amend payment location codes on a user account

You can amend your payment location codes by using our form.

Access the payment location codes form.

Close an online reporting account

We can close access to accounts at any time - for example if a member of staff is leaving your ophthalmic practice.

All requests must be countersigned by the owner, director or head of the relevant business area.

Simply download and complete the account closure form.

How to run, manage and export eSchedule Reports

We have created a guidance document to help you with logging on, running, navigating through and exporting your reports.