Correct overpayment, underpayment and non-payment of claims

The Adjustment to Claims report details all adjustments to claims for the payment month. This allows the identification of any discrepancies between the amount claimed and paid.

Please check your ophthalmic payment schedule each month.

Paid Claim Adjustments

If you find errors, please complete an Ophthalmic 24 form stating the changes required.

After detailing the changes you feel are required, email the completed form to nss.psd-customer-admin@nhs.scot

Non-payments

If you do not get paid, complete an Ophthalmic 25 form.

Email the completed form to nss.psd-customer-admin@nhs.scot

Community Glaucoma Service

For CGS adjustments, please see our guidance page under Enhanced Services.

Further queries

If you experience issues accessing these forms, please contact the eOphthalmic helpdesk.

Email: nss.psdophthalmic@nhs.scot

Telephone: 03450342458