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Pay incorrect NHSScotland exemption claim charges

If you’ve made an incorrect claim for exemption from NHSScotland charges, you can make a payment online.

You can use a debit or credit card to make your payment, and you will need the reference number provided by our Patient Claims Team.

New payment system

We now use Access Pay for online payments.

Select the link below to make your payment. Please have your customer ID/reference number ready.

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Before you get started

You can also make a payment by phone:

  • 0345 601 2912

When paying by phone you should choose option one. You’ll need the reference number that we sent you.

You can make payments by phone and online 24 hours a day.