Submit and retrieve prescriptions

Find information on prescription submissions, as well as retrieving copies of your submitted prescriptions.

Contractors must dispatch prescription forms to arrive at PSD Scanning Centre, NHS National Services Scotland, 3 Bain Square, Livingston, EH54 7DQ in line with the Community Pharmacy Scotland courier dates (detailed below).

Best practices for prescription submission

There are certain best practices to adhere to when it comes to prescription submission.

They include:

• ensure your pharmacy details are clearly printed or stamped in the top right hand side of all prescriptions
• keep separate GP10A Stock order form with invoices/PC70s etc
• don't use staples, sticky labels, paperclips, post-it notes or tape; ensure these are removed from prescription forms that are submitted for claiming payment
• tightly secure prescriptions with elastic bands before placing in transit bags or boxes
• use 2 bags if you have more than 6,000 forms; don't overfill the bag or use the same bag if opened. Call Community Pharmacy Scotland on 0131 467 7766 for more bags.
• include your fully completed GP34 Declaration form
• not using staples or paper clips.

We cannot guarantee that late submission of prescription batches will be processed with that month's prescriptions. Our focus is to process those submitted on time. Only if there is capacity will late submissions be processed in that month. Those that cannot be processed due to late arrival will be prioritised for processing in the following month’s batch preparation and scanning schedule. We urge everyone to submit prescriptions on time to avoid delays to your payment.

Should you have any further enquiries, please contact the PSD Scanning Centre on 01506 705120 or 01506 705125 or Email: nss.p-cfs-scanningservices@nhs.scot

Community Pharmacy Scotland Courier Dates

Access courier dates for prescription submission, preceded by the month in question.

Retrieve a copy of a submitted prescription

Practitioner Services are happy to provide dispensing contractors with a scanned copy of prescriptions submitted for processing.

To obtain a copy of a prescription, please request a prescription retrieval request form from:

Phone: 01506 705100 Email: nss.psd-bain-sq-receptn@nhs.scot This service only applies to prescription forms submitted to Bain Square.