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NDS (National Distribution Services) Customer Service team

Click the button below to contact the NDS Customer Service team for the following:

  • urgent orders
  • pick errors
  • new IDAs and amendments
  • completed customer supply notices
  • catalogue changes
  • returns
  • catalogue changes

This service is provided on the the portal by clicking the button below.

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Before you get started

For NSS enquiries, please email us at Please note that NSS does not treat patients. If you are a patient, please visit NHS Inform.

If you wish to make a complaint about your GP or treatment you have received in an NHS hospital, please contact your NHS Board.