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Book a delivery into the distribution centre

Published on 01 October 2020

Once you are on a national framework you can book a delivery of goods into the National Distribution Centre (NDC).

Find out how to book a slot for your products. These guidelines are for:

  • suppliers
  • hauliers

How to book a delivery slot at the NDC

  • You must book deliveries to the distribution centre before arrival. This helps us to run operations smoothly and efficiently in the goods receiving area.
  • You must arrange all bookings at least three working days prior to the delivery date. The centre is open to receive deliveries on Monday to Friday, from 6am to 8pm.
  • Once repeat bookings are agreed with the relevant planner, you don't usually have to follow them up.
  • The Materials Department will send you a purchase order (PO) with a delivery date. The slot you book should match this. Along with the date and time, you will also receive a booking reference number.
  • On arrival at the NDC, you should provide the PO numbers and the number of pallets you have.
  • If for any reason you are unable to deliver on the date you agree, please notify the appropriate person in the Materials Department.