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Report

Feedback, Compliments and Complaints Annual Report: 2020 - 2021

Published on 30 September 2021

This report provides the summary of the activity surrounding feedback, comments, concerns and complaints received by NHS National Services Scotland.

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This report provides the summary of the activity surrounding feedback, comments, concerns and complaints received by NHS National Services Scotland (NSS) in the period from 1 April 2020 to 31 March 2021.