Rules for submitting a claim
Members must follow the rules for claim submission:
- Requests for reimbursement are for scheme members only.
- All claims for reimbursement should be submitted within 60 days of the member being notified of final costs on closure of the claim.
Claim for the "award"
Members can submit a claim for reimbursement of the"award":
- after payment of the final award to the claimant
- after payment of a significant interim award has been made
- when the claim has been settled
Members should keep a note of all interim requests submitted and paid so that they deduct them from their final claim submission.
Claim for "costs"
Members can submit a claim for "costs" after all relevant costs have been finalised and the claim has been closed.
- For clinical and non-clinical claims lodged with the member by the claimant or their solicitor, the deductible will be £25,000 for each claim.
Members may reclaim from CNORIS the total value of award, claimant’s legal expenses, and own legal expenses less the £25,000 deductibles threshold.
"Lodged" claim definition
The "lodged" claim could be an initial letter from a solicitor requesting information. "Lodged" refers to the initial written indication that the claimant believes there was some negligence or wrongdoing on the part of the organisation or its servants.
A claim will be lodged in our database only when a formal intimation of claim has been received.
- Any claims for which insurance should have been available will not be paid by CNORIS. If a member submits a claim and records indicate that it may have been insured by a predecessor organisation, it will be returned unprocessed.