Access urgent updates and information on eDental downtime
Published on 08 July 2024
Urgent Updates
eDental, eOrtho and ePrior Approval system downtime
18 July 2024
Due to essential updates the eDental and eOrtho systems will be unavailable all day on Thursday 18 July 2024. Please do not submit any claims or prior approval requests on this date. We apologise for any inconvenience this may cause.
eDental, eOrtho and ePrior Approval system updates
24 July 2024
Due to essential updates there may be a temporary drop in service of the eDental and eOrtho systems on Wednesday 24 July 2024 when work is being carried out on the systems. We apologise for any inconvenience this may cause. If a claim fails when you try to submit it on this date, please try again later.