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Access urgent updates and information on eDental downtime

Published on 19 May 2026

Urgent Updates

No urgent updates

Essential Maintenance

eDental, Prior Approval, eOrtho downtime Tuesday 26 May 2026 07:30-09:30

Due to essential updates, eDental, Prior Approval, eOrtho claim submissions will be unavailable on Tuesday 26 May 2026 between 07:30-09:30. Please do not try to submit any claims for payment or prior approvals until after 9:30am on Tuesday 26 May 2026.

Apologies for any inconvenience this may cause

eDental, Prior Approval, eOrtho downtime Tuesday 16 June 2026 14:00–16:00

Due to essential updates, eDental, Prior Approval, and eOrtho will be unavailable on Tuesday 16 June 2026 between 14:00–16:00. Please do not try to submit any dental claims for payment or send any prior approvals until after 16:00 on Tuesday 16 June 2026.

Apologies for any inconvenience this may cause