Access NHS Board IT Facilitators details

Each NHS board has its own IT facilitators. You should contact your local IT facilitator if you:

• have a SWAN, VPN or CAT20 connection but can’t access the online reporting website: www.bo.scot.nhs.uk/BOE/BI
• require an NHS email account
• need training or support on NHS email or any other SWAN supported resources.

Ayrshire & Arran eHealth facilitators

• Phone number: 01292 513 355

Borders

• Phone number: 01896 827 777

Dumfries & Galloway

• Phone number: 01387 244 100
• Email address: dg.itfacilitators@nhs.scot

Fife

• Phone number: 01592 226505
• Email address: fife.gmsfacilitators@nhs.scot

Forth Valley

• Contact: Eric Hill
• Phone number: 07917 555 076
• Email address: eric.hill@nhs.scot

Grampian

• Dental email: gram.dentfacilitators@nhs.scot
• Optometry email: gram.optfacilitators@nhs.scot

Greater Glasgow & Clyde

• https://nhsscotland.service-now.com/ehealth

Highland

• Phone number: 01463 704 999
• Email address: nhshighland.ehealthfacilitators@nhs.scot

Lanarkshire

• Phone number: 01698 752 555 (option 1 for password resets)
• Email: nhslanarkshiredentalfacilitation@lanarkshire.scot.nhs.uk

Lothian

• Phone number: 0131 536 5050
• Website: https://nhsses.service-now.com/sp/

Orkney

• Website: https://nhsorkney.atlassian.net/servicedesk/customer/portal/4

Shetland

• Contact: Kasi Leask
• Phone number: 01595 743 398
• Email address: kasi.leask@nhs.scot

Tayside

• Phone number: 01382 424 444

Western Isles

• Phone number: 01851 708 323