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Prior Approval Team

Published on 02 August 2023

Catherine Scott is the Prior Approval Team Leader - the team is made up of 8 prior approval officers along with our clinical dental advisors for both General and Orthodontic treatment.

The Prior Approval Team review your approval applications for treatment plans when a course of treatment, excluding diagnostics, exceeds the prior approval limit, the team also allocate fees for various items of treatment and authorise final payments on completion of the approved plan.

Get prior approval for treatments

Watch our introductory animation here.