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Access urgent updates and information on eDental downtime

Published on 14 June 2022

Urgent Updates

Essential maintenance

There is planned maintenance on the ePrior approval system and it will be unavailable Wednesday 4 May 2022 from 07:00 - 09:00.

Windows 11 compatibility - DO NOT UPGRADE

16 December 2021

It has come to our attention that some sites have upgraded their PCs to Windows 11. Please DO NOT upgrade your PCs to Windows 11 at this time as SCI Gateway will not be accessible through Windows 11. If you require any further information regarding Windows 11 please contact NISG Service Desk:


Tel: 0141 2822100

Downloading forms from our website

When downloading forms from our website, if you get the following message:

"To view the full contents of this document, you need a later version of the PDF viewer. You can upgrade to the latest version of Adobe Reader from"

Please try downloading the forms using Microsoft Edge. If this does not help, please try the following:

  • Save the form to your desktop or a folder on your computer, you may need to right click to do this.
  • Right click or double click on the document to open it and allow you to either complete or print the document.