Skip to main content

beta This is a new site, your feedback will help us to improve it.

Get clinical system support

Published on 30 June 2021

If a GP clinical system goes wrong, assistance can be provided through the following channels.

Help with Hive

For Hive support, please visit the Hive Helpline website and complete the Vision Support request form.

You can also email the Hive helpdesk on, or call 0845 3593547.

Help with EMIS

For EMIS assistance, please contact the EMIS helpline on: 0330 0241271

Get in touch with our team

The Practitioner Services team can provide advice and support. Find your relevant contact and get in touch.