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Get clinical system support

Published on 10 August 2023

If a GP clinical system goes wrong, assistance can be provided through the following channels.

Help with Cegedim (Vision)

For Cegedim support, please visit the Cegedim website and complete the Customer Support Request form.

You can call, Scotland (Local Server or Hosted by HB) 0330 303 3346, Scotland (Migrated to our new Hosted Solution) 0330 303 3334.

Help with EMIS

For EMIS assistance, please contact the EMIS helpline on: 0330 0241271

Get in touch with our team

The Practitioner Services team can provide advice and support. Find your relevant contact and get in touch.