Report a change in circumstances
Published on 16 February 2021
If you are a member of the scheme, use the change of details form to notify us of a change to your name, address or bank details.
Access the change of details form.
If you would like to change your contact preferences, or authorise a representative to contact us on your behalf, please use the contact preferences form.
Access the contact preferences form.
Widows, widowers and partners
If a beneficiary of the scheme has died, please notify us as soon as possible:
Telephone: 0131 2756754
Our guidance document provides more information on the support the scheme offers to widows, widowers, civil partners or long-term partners of members of the scheme who've now died.
Download the guidance.
Following a death, if you think you may be entitled to receive regular payments that are available to widows, widowers, civil partners or long-term partners please use the following application form.
Apply for regular payments.