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How we handle reports
Information on how we process incident reports.
National Patient Safety Alert – NatPSA/2023/010/MHRA
NatPSA2303/010/MHRA - Medical beds, trolleys, bed rails, bed grab handles and lateral turning devices: risk of death from entrapment or falls
Management of reusable surgical instruments during transportation, storage and after clinical use (GUID 5010)
GUID 5010 Parts A and B: awareness of the fragile nature of the sterile packs/trays and the used instruments/packs/trays and need to handle with care.
Safety Action Notice – SAN(SC)00/30
SAN(SC)00/30 - Handling of surgical instruments on loan from another organisation
Request help with data protection
Find a solicitor that can help with data protection provisions in contracts, information sharing and more in the public sector.
Therapeutic drug monitoring service
For optimising care predominantly in gastroenterology patients with inflammatory bowel disease. Learn more about it.
NSS Annual Feedback and Complaints Report 2023-2024
This report summarises the service user feedback and complaints recorded by NHS National Services Scotland (NSS) from 01 April to 31 March 2024.
Obtain assistance with employee relations
Find out how our Employment solicitors can help you to handle staff management issues and assist with workplace disputes. Contact our solicitors.
NHS National Services Scotland Whistleblowing Annual Report - April 2024 to March 2025
In line with the National Whistleblowing Standards, NSS must publish an annual report setting out performance in handling whistleblowing concerns.
NHSScotland Waste Management Guidance (SHTN 03-01 ARCHIVED)
(Archived) Scottish Health Technical Note 3 and Parts A, B, C and D: NHSScotland waste management guidance.