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How we work
Information about our directorate and how we deliver services within NHSScotland.
Accessing employee's private information online
Find out more about accessing employee's private information online, what kind of information is private and who can access this information.
Understanding your payment reports
Find breakdowns of each predefined report type you'll receive via your ophthalmic monthly payment schedule.
Manage and understand payment reports
Details on how to manage and understand your online payment reports.
What is not covered by the scheme?
While the indemnity scheme offers a broad range of cover, certain areas are not within its remit. Look at our examples.
How to remove patients
Find guidance on removing patients from your list.
Our H&I laboratory
How to contact our Histocompatibility and Immunogenetics (H&I) lab in Edinburgh and find out more about our target times for reporting test results
NHS Connection
Details of new NHS pharmacy connection
IRIC case studies
IRIC case studies
An introduction to IRIC and reporting adverse incidents
An introduction to IRIC and reporting adverse incidents