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Customer Administration Team
Customer Administration Team Profile
2023-04-11 Redress NHS Board Report V0,7 RC FMCJ
This report sets out examples of wider redress activities undertaken by NHS Scotland Health Boards from 7 December 2021 to 7 December 2022.
SHTM 80 - NHSScotland Firecode Fire Safety - Model Management Structure
SHTM 80: Fire Safety - Model Management provides guidance on fire safety structure, governance and staff competency.
Guidance and publications
We produce infection prevention and control guidance, publications and information leaflets.
SIBSS Payments for Widows, Widowers, Civil Partners and Long Term Partners of Beneficiaries who have died
Outlining the payments available for widows, widowers, civil and long-term partners of beneficiaries who have died from receiving infected blood.
SIBSS Guidance for Widows
Outlining the payments available for widows, widowers, civil and long-term partners of beneficiaries who have died from receiving infected blood.
Key Stage Assurance Reviews (KSAR)
Find out about Key Stage Assurance Reviews (KSAR) and get access to KSAR workbooks.
Notes for boards: Infection Prevention and Control (IPC) risks in the design of haemato-oncology and bone marrow transplant (BMT) units
Summary of guidance on the design of Haemato-Oncology & Bone Marrow Transplant units. Useful to IPC teams involved in design or refurb of facilities.
NSS Environmental and Sustainability Strategy 2022 to 2040
Our environmental and sustainability strategy provides a framework to help us meet our sustainability commitments and goals over an 18-year period.
National Patient Safety Alert – NatPSA/2022/002/MHRA
NatPSA/2022/002/MHRA - Philips Health Systems V60, V60 Plus and V680 ventilators potential unexpected shutdown leading to complete loss of ventilation