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NSS Annual Feedback and Complaints Report 2023-2024

This report summarises the service user feedback and complaints recorded by NHS National Services Scotland (NSS) from 01 April to 31 March 2024.

Learn how NSS collaborated with the PLP towards a shared vision - to see improved outcomes for children, young people and adults in Lothian.

Reporting highlight NSS regulated procurement activity in FY2021-2022.

Reporting highlight NSS regulated procurement activity in FY2022-2023.

This report highlights NSS-regulated procurement activity in FY2023-2024

Details about the four strategic pillars - understand, prevent, respond and assure.

Find out the minimum intervals between eye exams and which early re-examination codes to use.

Find out how we verify payments made to ophthalmic practitioners in Scotland. Checks take place over four levels.

Young children with an injury to the brachial plexus region receive assessment and treatment from this national service. Learn more about it.