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Withdraw a patient

Published on 16 July 2021

When a patient is removed from a registered practice list, it’s known as a withdrawal. This happens when a request comes in, usually from the dentist, and is approved by the NHS board.

Patients are withdrawn on a monthly basis to identify and report registration changes, and withdrawn patients are reported in the monthly payment schedule.

How to withdraw a patient

Request a GP200 form from your local NHS board and return it to them, stating the reasons for the request.

If the request is approved, the NHS board will send the form to us and our administrators will withdraw the patient.

What to do if a patient has been mistakenly withdrawn

If you believe a patient has been withdrawn in error, please download and complete a dental 289 form.

You can email the completed dental 289 form to nss.psd-customer-admin@nhs.scot if you have an NHS email account.

If you don’t have an NHS email account, post the form to:

(D&O Operations department)
Practitioner Services
Gyle Square
1 South Gyle Crescent
Edinburgh
EH12 9EB