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Get help with product delivery queries

Delivery queries or missing your delivery? Contact our Customer Service Team if you need any help or up-to-date information regarding your delivery.

When requesting transfusion laboratory tests, you must take care in labelling sample tubes and completing our request forms.

Find out more about transferring both paper and electronic medical records to another GP practice.

Access guidance and tips on prescription retrieval and submission.

Things to consider in the event of adverse transfusion reactions.

Detailing information relating to all payments and adjustments being made for the relevant month.

What happens after you've submitted your report.

Find out more about pre-transfusion tests available from our transfusion laboratories.

Find out more about bank mandate fraud, how it works, how to recognise it and how to report it.

Find guidance on registering new patients.