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When to report an incident to us
Information about when you should report an adverse incident.
What happens when there's a product supply issue?
View up-to-date information about current stock problems, possible alternative products, and more. Access important Customer Supply Notices.
Emergency blood
Things to consider when blood is needed in an emergency.
Ophthalmic voucher values
Wall chart explaining when each voucher value is applicable
Refer to our Terms and conditions
Terms and conditions when procuring goods and services from commercial organisations.
Blood control safety cannula and needle thoracostomy for tension pneumothorax
Find out about recommended actions when undertaking needle thoracostomy.
Duty of Candour Report
NSS Duty of Candour Reports since 2018-2019 (when the requirement was introduced)
Animals in Care Settings Infection Prevention and Control Guidelines
Provides actions to be followed when considering bringing animals into health and social care settings
Get help with payment queries for delivered goods
Contact us with payment queries and find out when supplier payments are processed for delivered products.
Guide to using NHS optical vouchers
Find out when to use NHS optical vouchers for repairs or replacements and the values and allowances available.