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Accurate and honest declarations

Published on 22 January 2020

Summary

State the consequences

“I read on the form what could happen to me if I gave false information”

Make it clear and brief

“I only skim-read it but understood what I was agreeing to”

Overcome biases

“If a formula could review data and make choices for him, he would be better off than making decisions based on his experience and biases”

Give prompt feedback

“When I saw the message asking me if I was sure that my answer was correct, I checked it and decided to make a change”

Make honesty salient

“After signing the declaration on the first page, I was thinking about telling the truth as I answered each question”

The use of defaults

“I didn’t want to stand out from the crowd so I ticked the default option”

Make the beneficiary accountable

“My name is on the form so I’m responsible to give accurate information”