Support with online reports

Someone will always be on hand to help if you have any technical or report queries.

The contact details below show the teams or individuals that can support you, ensuring your issues are resolved as quickly as possible.

Practitioner services

Contact customer services if you:

• want to register for online reports but do not have an NHS Scottish Wide Area Network (SWAN), CAT20 or Virtual Private Network (VPN) connection
• have any registration queries or queries relating to your online reports
• have not received your login details yet or have issues trying to log in
• wish to advise us of a new email address

Practitioner services contact details

• Phone number: 0345 034 2458
• Email address: nss.psddental@nhs.scot

Change or reset your eSchedules password

If you need to change/reset your eSchedule password, you can visit the login screen on the Directory Information System website. The DIS link will open for those using the Palo Alto secure connection device, however, if you have a CAT20 secure connection, please use an unconnected device, such as your personal Smart Phone, to access this website.

 

Your NHS board’s IT facilitators

Contact the IT facilitators at your NHS board.