Skip to main content

Learn more about IRIC

Published on 10 June 2024

Incident and alerts Safety Officer Network

The role of the Incidents and alerts Safety Officer (ISO)

Chief executives or Directors nominate a single point of contact within each organisation known as an Incidents and alerts Safety Officer (ISO). Further details Chief Executive Letter (CEL 2009 43).

ISOs have an important role:

  • ensuring managers and staff are aware of the procedures for reporting adverse incidents
  • monitoring all adverse incident reports from within their own organisation
  • cascading and implementing safety alerts
  • monitoring internal cascade systems to ensure alerts are received, assessed and acted upon

Your local ISO should be your first point of contact if you have any queries about adverse incident reporting. An up-to-date list of ISOs can be found here.