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How to make a request

You have the right to request information from any publicly-funded body, including NSS.

You have the right to request information from any publicly-funded body, including NSS.

Before you make an FOI request

You may not need to make a request for information to us if:

We’ll respond to all requests within 20 working days.

What happens next

How we will use the information you provide us

We use the information you provide on the form only for the purpose of responding to your request.

We keep your completed form for a minimum period of three years. In line with NHSScotland guidance on records retention and data protection requirements, we may destroy these records, securely, after that time.

Please see our Data Protection Notice for more information.

If your request is denied

In some cases, sensitive information is exempt and isn’t available to the public.

This includes information that is:

  • about to be published
  • personal and covered by the Data Protection Act
  • commercially confidential.

In those circumstances where disclosure may not be possible due to the application of an exemption, we still seek to release information in cases where the public interest overrides the exemption applied. We’ll always explain our reasons if we withhold information.