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Inherited metabolic disorders
Some medicines for inherited metabolic disorders (IMD) are funded by this risk share scheme nationally. Learn more about them.
Get help with product delivery queries
Delivery queries or missing your delivery? Contact our Customer Service Team if you need any help or up-to-date information regarding your delivery.
Blood and blood components
Find out more about ordering blood and blood components from transfusion laboratories in Scotland.
Associate Director of Customer Solutions and Experience recognised in 2022 Queen’s Birthday Honours
The key role of NSS in responding to COVID-19 has been highlighted as Janis Heaney is recognised in the 2022 Queen's Birthday Honours.
Estates and Facilities Notices - EFA/2017/006
EFA/2017/006 Supply of CNA 2000 pipeline gaskets: presence of asbestos
What happens when there's a product supply issue?
View up-to-date information about current stock problems, possible alternative products, and more. Access important Customer Supply Notices.
Understand eSchedule payment calculations
An explanation of the calculations and adjustment types used in the eSchedule.
NSS Annual Feedback and Complaints Report 2022-23
This report provides a summary of feedback, comments, concerns and complaints received by NHS National Services Scotland (NSS).
Access urgent updates and information on eOphthalmic downtime
Customer service team and accessing urgent updates and information on eOphthalmic downtime
MHRA Device Safety Information – MDSI2108
MDSI2108 - Medical devices sterilised by Steril Milano - potential for incomplete sterilisation