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NSS Annual Feedback and Complaints Report 2022-23

This report provides a summary of feedback, comments, concerns and complaints received by NHS National Services Scotland (NSS).

Find out more about our services and how to report fraud.

A report of the Scottish Infected Blood Support Scheme customer satisfaction survey responses.

Details on how to access your eSchedule reports if you work in GDS and/or PDS.

Guidance on how to adjust inaccuracies if you notice that payments to your optical practice are not correct.

Health boards can get answers to invoice queries and find out more about invoicing by contacting the Customer Services Team.

The key role of NSS in responding to COVID-19 has been highlighted as Janis Heaney is recognised in the 2022 Queen's Birthday Honours.

EFA/2019/004 - Zebra printer Power Supply Units (PSUs): fire risk – product recall expanded

SIM2302 - HSE Safety Notice EPD02-2023: liquid petroleum gas (LPG) forklift truck fire risk due to release of unburned LPG

View up-to-date information about current stock problems, possible alternative products, and more. Access important Customer Supply Notices.