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NSS Annual Feedback and Complaints Report 2023-2024

This report summarises the service user feedback and complaints recorded by NHS National Services Scotland (NSS) from 01 April to 31 March 2024.

These Standing Financial Instructions (SFIs) detail the financial responsibilities adopted by NHS National Services Scotland

NSS Chief Executive Mary Morgan today welcomed the publication of the Audit Scotland report into PPE during the COVID-19 pandemic.

We commission over 85 specialist services on behalf of Scotland’s health boards and the Scottish Government. Find out more about the process.

How to contact our Histocompatibility and Immunogenetics (H&I) lab in Edinburgh and find out more about our target times for reporting test results

Access a list of diagnostic networks in Scotland, which bring professionals together to improve diagnostic services across a range of disciplines.

Find out about resources and events that support better blood transfusion in Scotland.

Providing legal support with property acquisitions, including drafting, negotiating and concluding all necessary legal documentation.

Customer administration timescales for processing forms