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How to change patient details
Find guidance on changing patient details.
How to remove patients
Find guidance on removing patients from your list.
Access urgent updates and information on eOphthalmic downtime
Customer service team and accessing urgent updates and information on eOphthalmic downtime
Amend patient details
Access the form to amend patient details.
How to register a new patient
Find guidance on registering new patients.
Test request forms and sample acceptance criteria
Find out what you need to do when requesting tests from our H&I laboratory in Edinburgh and download our request form.
Using the Universal Claims Framework (UCF)
Universal Claim Framework supports electronic claiming for pharmacy-led services such as Public Health Services and support for Unscheduled Care.
Sample packaging, labelling and transport
If you're sending samples to our H&I lab, you'll need to ensure they are packaged, labelled and transported correctly.
Red cell investigation request forms and samples
Find out more about the tests available from our red cell investigation laboratories.
Understanding your payment reports
Find breakdowns of each predefined report type you'll receive via your ophthalmic monthly payment schedule.