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About research, development and innovation
Find out how research development and innovation can help provide healthcare environments that are free from avoidable risk.
How we handle reports
Information on how we process incident reports.
How to support sensitive patients
If a patient's identity and medical record requires careful management, we can provide support. Get in touch with us in these instances.
How to change patient details
Find guidance on changing patient details.
How to register a new patient
Find guidance on registering new patients.
How to use eOphthalmic for claims
eOphthalmic allows opticians in Scotland to submit claims to us electronically.
Data Protection Impact Assessment Questionnaire for Case Management System
Questionnaire for the Case Management System (CMS) used as part of the COVID-19 response.
Get guidance on Employment Tribunal claims
Get legal support from our solicitors on Employment Tribunal claims. We can help boards at every stage in the process. Contact us for legal advice.
How to list a product for delivery to NHSScotland
Follow this guide for suppliers on how to list a product at the National Distribution Centre. Find out how to get started.
How we verify claims and payments
Find out how we verify payments made to ophthalmic practitioners in Scotland. Checks take place over four levels.