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How to submit a claim

All scheme members must submit a claim form and send it to our CNORIS team by email.

You have the right to request information from any publicly-funded body, including NSS.

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Information request and response for FOI Reference: FOI – 2024-000117

Information on how we process incident reports.

If a patient's identity and medical record requires careful management, we can provide support. Get in touch with us in these instances.

Find guidance on changing patient details.

Find guidance on registering new patients.

eOphthalmic allows opticians in Scotland to submit claims to us electronically.

Questionnaire for the Case Management System (CMS) used as part of the COVID-19 response.