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How we work
Information about our directorate and how we deliver services within NHSScotland.
How we handle reports
Information on how we process incident reports.
How we verify claims and payments
Find out how we verify payments made to ophthalmic practitioners in Scotland. Checks take place over four levels.
How we check patient exemptions
Take a closer look at our processes for checking all dental and ophthalmic exemption statuses in NHSScotland.
Incident trending and how we use data
How we use reports to identify recurring equipment issues.
How we implement new frameworks at the distribution centre
Find out how the National Distribution Centre transfers to new products once frameworks are awarded and what you need to do.
How we implement new frameworks at the distribution centre
Find out how the National Distribution Centre transfers to new products once frameworks are awarded and what you need to do.
NSS Environmental and Sustainability Strategy puts climate sustainability at the heart of everything we do
Hear from Chief Executive Mary Morgan about our environmental and sustainability strategy and how it helps us strive towards our sustainability goals.
Our aims
What we do to assist NHS services in Scotland.
Customer Service Team
Customer Service Team who we are and contact details