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Customer Administration
Customer Admin
Customer Administration Team
Customer Administration Team Profile
Submit a report
Report an accident or near miss, find out about what happens next and how your report is dealt with.
Transparency and disclosure
We are committed to transparency and have a duty to publish our corporate policies and reports.
Board meetings
Meeting dates, how to attend, and board papers.
Order prescription stationery
Access the list of prescription order forms, timescales and delivery details
How to register a new patient
Find guidance on registering new patients.
Registering and using online reports - eSchedules
Monthly payment schedule reports are available for ophthalmic practices. Find out how to access, sign up for or close an account.
How to use eOphthalmic for claims
eOphthalmic allows opticians in Scotland to submit claims to us electronically.
Improving accessibility awareness at NHS National Services Scotland
We catch up with staff and partners to hear how we’ve worked together to make sure our corporate web platform is accessible to all.