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Access the monthly dental schedule communications

Published on 16 July 2024

The dental schedule communication is a monthly practice bulletin that gives you the latest news and updates including:

  • Statement of Dental Remuneration amendments
  • Practice Management System supplier updates
  • Payment Schedules.

Dental schedule communications

Schedule Communications June paid July 2024

  • System downtime – Thursday 18 July 2024
  • Continuation of the Nov 2023 Dental Reform implementation
  • Quality Improvement (QI) Allowance
  • Prior Approval
  • Changes to Prior Approval claims
  • Large increase in Adjustment requests
  • Large increase in Duplicate claims

Schedule Communications May paid June 2024

  • Important Update on Schedule payment recovery
  • NHS Network Update: CAT20 (Fortinet) replacement
  • Changes to eSchedule reports
  • Continuation Cases
  • Scottish Dental Reference Service (SDRS): Process and Updates
  • The last bridging payment
  • NHS NSS Practitioner Services Customer Satisfaction Survey 2024

Schedule Communications April paid May 2024

  • Amendment No. 164 to SDR - PCA(D)(2024)2 advises on updates to Domiciliary Visit and Recalled Attendance
  • Prior Approval
  • Reminder for Orthodontists re patient registration and item 1-(c)
  • Reminder: Checking Patient Registrations
  • Reminder: Sending patient data from NHS email only
  • Practice staff distribution list
  • The last bridging payment
  • Practitioner Services website

Schedule Communications March paid April 2024

  • 1-(c): unscheduled care - updated guidance
  • Reminder: The last bridging payment
  • Reminder: Practitioner Services website

Schedule Communications February paid March 2024

  • PCA(D)(2024)1 – Amendment No. 163 to the SDR
  • Reminder: The last bridging payment
  • Reminder: ePractitioner Verification Certificates
  • Practitioner Services website

Schedule Communications January paid February 2024

  • SPPA Tier Changes - Backdated from October 2023
  • The Last Bridging Payment
  • GP234 dates
  • ePractitioner Verification Certificates
  • Posterior restoration involving resin
  • eSchedules Access and Password Reset
  • Reminder: Practice Changes affecting CAT20 Connection
  • Reminder: DO NOT send any mail to Bain Square
  • Reminder: DO NOT refer patients to PSD for registration queries

Schedule Communications December paid January 2024

  • Three-month rule
  • 1-(c): unscheduled care
  • Reminder: Managing treatment plans opened before 1 November 2023
  • Reminder: Further Clarifications published on website
  • Dental Reference Officer (DRO) appointment letters
  • Do not share your PIN

Schedule Communications November paid December 2023

  • Implementation of Determination 1
  • Further Clarifications published on website
  • Managing treatment plans opened before 1 November 2023

Schedule Communications October paid November 2023

  • Determination 1 Guidance
  • Patient charges
  • Changing your Practice Broadband internet supplier and/or router
  • Reminder: GP234

Schedule Communications September paid October 2023

  • Dental Reform – Determination I and PCA(D)(2023)5
  • REMINDER: Use photographs to present models for general dental treatment Prior Approvals
  • Reminder: GP234

Schedule Communications August paid September 2023

  • Use of photographs to present models to PSD
  • Your part in maintaining accurate patient records
  • Reminder: GP234

Schedule Communications July paid August 2023

PCA(D)(2023)4 - details on payment reform Advice (and flowchart) on using the “No Radiographs Available” and general observations Internal Team Videos Reminder: GP234

Schedule Communications June paid July 2023

  • Update to the GP200 process
  • Reminder: Checking Patient Registrations
  • Patient Registration checks by Patients
  • SIMD file update

Schedule Communications May paid June 2023

  • Practitioner Profiles
  • Updates on List number and location changes
  • Claiming Orthodontic discontinued treatment
  • Reminder: Checking Patient Registrations

Schedule Communications April paid May 2023

  • D&O Management profile
  • Updated Stamp Requests

Schedule Communications March paid April 2023

  • Orthodontic Appeal Cases
  • Reminder: Do not send Stamp Requests by post

Schedule Communications February paid March 2023

  • Changing practice management software (PMS)
  • Reintroduction Practitioner Profiles
  • Reminder: GP234

Schedule Communications January paid February 2023

  • Reminder: GP234
  • PCA(D)(2023)1 - Scottish Dental Access Initiative; Recruitment and Retention Allowance; Remote Areas Allowance
  • Cabinet Secretary for Health and Social Care letter re payment system reform
  • Orthodontic Payment claims and submissions claim type

Schedule Communications December paid January 2023

  • eDental and eOrtho guidance incorporated into website
  • GP234 form reminder
  • Reminder: Bank Mandates
  • Reminder: SDRS/DRO communications via NHS email only
  • Importance of Dentists’ access to and use of NHS email
  • Reminder: Administration forms and correspondence must be electronic

Schedule Communications November paid December 2022

  • Information for Orthodontic Specialist Practices re "eOrtho registration" claim type
  • Reminder: Bank Mandates
  • Reminder: SDRS/DRO communications via NHS email only
  • Importance of Dentists’ access to and use of NHS email
  • Reminder: Administration forms and correspondence must be electronic

Schedule Communications October paid November 2022

  • PCA(D)(2022)8 - Discretionary Fee Guide - 4.5% increase for all courses of treatment started on or after 1 November 2022
  • Observations for Orthodontic Continuation and Transfer cases
  • Digital Web Forms Project (Primary and Community Care Theme)
  • E-schedule contacts
  • Reminder: SDRS/DRO communications via NHS email only
  • Importance of Dentists’ access to and use of NHS email

Schedule Communications September paid October 2022

  • Patient change of name or sex/gender
  • Reminder: SDRS/DRO communications via NHS email only
  • Importance of Dentists’ access to and use of NHS email
  • GP17 Patient Signatures Reintroduction
  • Risk Posters for display at all Practices

Schedule Communications August paid September 2022

  • FINAL REMINDER - Web form ceasing 30 September 2022
  • Phase 3 multiplier - email from Cabinet Secretary for Health and Social Care
  • Changing NHS connection
  • Accessing and maintaining your eSchedule access
  • Program to digitize online forms

Schedule Communications July paid August 2022

  • Changing practice management software (PMS)
  • Continuation cases - process explained

Schedule Communications June paid July 2022

  • The Three-Month Rule
  • Observations on claims not always needed
  • Duplicate claims - practices sending replacement claims instead of adjustment forms

Schedule Communications May paid June 2022

  • New Senior Dental Advisor - Gerard Boyle
  • Error message guidance
  • Understanding eSchedule reports
  • Reminder: eDental web form ceasing from 1 September 2022

Schedule Communications April paid May 2022

  • eDental web form ceasing from 30 September 2022
  • Orthodontic discontinuation fee requests
  • Patient surname changes
  • GP200 forms - reminder to check patient's registration
  • SIMD file update
  • Patient reg checks - reminder re lifetime registration

Schedule Communications March paid April 2022

  • Submitting forms or queries to PSD
  • Reminder: No Patient Identifiable information via non-NHS email
  • Updated GP200 process
  • One-Off sustainability Payment

Schedule Communications April paid May 2022

  • eDental web form ceasing from 30 September 2022
  • Orthodontic discontinuation fee requests
  • Patient surname changes
  • GP200 forms - reminder to check patient's registration
  • SIMD file update
  • Patient reg checks - reminder re lifetime registration

Schedule Communications March paid April 2022

  • Submitting forms or queries to PSD
  • Reminder: No Patient Identifiable information via non-NHS email
  • GP200 process
  • One-Off sustainability Payment

Schedule Communications February paid March 2022

  • Administration forms by email only from 1 May 2022
  • 3 month rule reminder
  • SIMD checker

Schedule Communications January paid February 2022

  • GP234 Reminder
  • PCA(D)(2022)1 re SDR Amendment 154 - changes to item 1 Examination and Report, item 2 Procedures to Assist Diagnosis and Treatment Planning and Section X Treatment under Capitation
  • SDR Amendment 153 fee increase - backdated for courses of treatment started on or after 1 April 2021 but before 1 December 2021, and
  • for any capitation and continuing care payments made for that period
  • Changes to Dental Activity Measures (DAM) reports
  • New Orthodontic Advisers

Schedule Communications December paid January 2022

  • GP234 Reminder
  • Windows 11 compatibility – DO NOT UPGRADE
  • COVID-19 Frequently asked questions

Schedule Communications November paid December 2021

  • Discretionary Fee Guide - SDR 153
  • Reminder to complete Bank Mandates
  • Reminder to renew General Dental Council Registration

Schedule Communications October paid November 2021

  • PCA(D)(2021)7 – SDR 153 with 3% fee increase backdated to 1 Apr 2021
  • FW8 Maternity certificates
  • Mail delivery guide
  • Please contact us on behalf of patients as we are unable to discuss individual matters with patients due to data protection

Schedule Communications September paid October 2021

  • Prior Approval physical evidence to be sent within 7 days of PA request
  • GP17 PR forms - patient signatures
  • SDRS phased return

Schedule Communications August paid September 2021

  • Dental Activity Measures Reports
  • "Removal of NHS charges for people under the age of 26"
  • eOrthodontic claim submission
  • eDental Web form ceasing from September 2022
  • Patient registration checks

Schedule Communications July paid August 2021

  • Dental Activity Measures Reports
  • Physical Distancing for Primary Care Providers

Schedule Communications June paid July 2021

  • Practitioner Services Dental Website
  • Non-time limited registration
  • Dental Activity Measures Reports

You can access the Dental Schedule Communications publications page with all the schedule communications here