View the monthly ophthalmic schedule communications

Keep up to date with our monthly practice bulletin.

It has the latest information and updates affecting ophthalmic practitioners.

Ophthalmic schedule communications

Schedule Communications March paid April 2026

• Public Services Delivery Scotland (PSD Scotland)
• eOphthalmic Update: New Patient Details Lookup Service
• NHS Optical Voucher Eligibility – April 2026
• Fortinet (CAT 20) Disposal
• Practice Closure – Palo Alto return
• Change to Helpdesk Hours from April 2026
• Helpdesk Closure May Public Holiday

Schedule Communications February paid March 2026

• PCA(O)2026(03)
• NHS Optical Voucher Eligibility – April 2026
• CGS Clinical Governance Group Guidance Update
• Practice Closure – Palo Alto return
• PSD Annual Satisfaction Survey
• Change to Helpdesk Hours from April 2026
• Easter Helpdesk Closure

Schedule Communications January paid February 2026

• Scottish Government PCAs
• Fortinet (CAT20) Collection
• General Ophthalmic Services Specialist Supplementary
• Focus
• Practitioner Services Customer Satisfaction Survey 2026

Schedule Communications December paid January 2026

• PCA(O)2026(01): GOS-SS Full Implementation and enhancements to NHS Inform
• Update to Community Eyecare Guidelines
• GOS Specialist Supplementary Independent Prescriber application forms
• Reminder: Ophthalmic Clinician Data Access (OCDA)
• Coming Soon: Practitioner Services (PSD) Customer Satisfaction Survey 2026
• Practitioner Services Website

Schedule Communications November paid December 2025

• PCA(O)2025(08): GOS-SS Full Implementation
• GOS Specialist Supplementary (GOS-SS) 24 November – 18 January Application Process
• Reminder: Ophthalmic Clinician Data Access (OCDA)
• Practitioner Services Website
• Helpdesk Festive Opening Hours

Schedule Communications October paid November 2025

• PCA(O)2025(07)
• Remuneration Increases for GOS and CGS
• Reminder: Ophthalmic Clinician Data Access (OCDA)
• Practitioner Services Website
• Helpdesk Festive Opening Hours

Schedule Communications September paid October 2025

• PCA(O)2025(06)
• HES3 Duplicate Forms
• Ophthalmic Clinician Data Access (OCDA)
• Updating patient details – Ophthalmic 26

Schedule Communications August paid September 2025

• PCA(O)2025(05)
• Update to “Evidence Shown” for GOS3 and GOS4 forms
• GOS Claim Errors due to browsers’ default “Auto complete” options
• GOS 3 & 4 Point of Treatment Payment

Schedule Communications July paid August 2025

• PCA(O)2025(04)
• Reminder: Uncollected glasses GOS claims
• Reminder: Adding locums to a payment location number

Schedule Communications June paid July 2025

• PCA(O)2025(03)
• Reminder: CPD allowance (deadline: 31 July 2025)
• Reminder: Adding locums to a payment location number

Schedule Communications May paid June 2025

• PCA(O)2025(03)
• Continuing Professional Development (CPD)
• Reminder: Adding locums to a payment location number
• Providing patient identifiable information in emails

Schedule Communications April paid May 2025

• Managing user access to eOphthalmic

Schedule Communications March paid April 2025

• PCA(O)2025(02)
• Managing user access to eOphthalmic
• Helpdesk closure over Easter break

Schedule Communications February paid March 2025

• Helpdesk closure over Easter break
• PCA(O)2025(01)
• The Community Optometry Workforce in Scotland: Supporting Sustainable Eye Care Delivery
• Managing user access to eOphthalmic
• Focus

Schedule Communications January paid February 2025

• The Community Optometry Workforce in Scotland: Supporting Sustainable Eye Care Delivery
• Changes to Practitioner Services Phone Number
• Focus
• Managing user access to eOphthalmic

Schedule Communications December paid January 2025

• Managing user access to eOphthalmic
• E-schedule contacts

Schedule Communications November paid December 2024

• Continuing Professional Development (CPD)
• PCA(O)2024(06)
• Managing user access to eOphthalmic
• Helpdesk Festive opening hours

Schedule Communications October paid November 2024

• PCA(O)2024(05) re uplifts and CPD
• CPD allowance
• Reminder: Do NOT Send Any Mail to Bain Square

Schedule Communications September paid October 2024

• Continuing Professional Development (CPD) allowance
• Reminder: Do NOT Send Any Mail to Bain Square

Schedule Communications August paid September 2024

• Continuing Professional Development (CPD) allowance
• Community Glaucoma Service Clinical Governance Guidance
• Reminder: Do NOT Send Any Mail to Bain Square

Schedule Communications July paid August 2024

• Continuing Professional Development (CPD) allowance
• Alert regarding Toner Scam
• SCI Gateway Telephone Line Retiral - NISG Service Desk
• Reminder: Do NOT Send Any Mail to Bain Square

Schedule Communications June paid July 2024

• eOphthalmic system downtime
• Continuing Professional Development (CPD) allowance
• Reminder: Do NOT Send Any Mail to Bain Square

Schedule Communications May paid June 2024

• NISG Service Desk Telephone Line Service Retiral
• Customer Satisfaction Survey 2024
• Reminder: Do NOT Send Any Mail to Bain Square

Schedule Communications April paid May 2024

• PCA(O)(2024)2 - Changes to ‘Eyes’ website; CGS patient risk stratification guidance; NHS Low Income Scheme online application
• Community Eyecare Guidelines
• Community Glaucoma Service Clinical Governance guidance
• eOphthalmic system downtime
• Reminder: Do NOT Send Any Mail to Bain Square

Schedule Communications March paid April 2024

• Changes to submission period for GOS(S)1 claims and increase in voucher values
• GOS(S)4 optical voucher approval arrangements
• Practitioner Services website
• Reminder: Do NOT Send Any Mail to Bain Square

Schedule Communications February paid March 2024

• Practitioner Services website
• Reminder: ePractitioner Verification Certificates
• Reminder: Do NOT Send Any Mail to Bain Square

Schedule Communications January paid February 2024

• Changes to your IT environment
• ePractitioner Verification Certificates
• Reminder: eSchedules Access and Password Reset
• Reminder: Do NOT Send Any Mail to Bain Square

Schedule Communications December paid January 2024

• PCA(O)2023(06) - includes information on GOS(S)1 submission times, GOS(S)4 voucher approval arrangements, NHS Waiting Times Guidance
• Communications and important updates
• Managing user access to eOphthalmic

Schedule Communications November paid December 2023

• Focus
• Submitting vouchers after closing a practice

Schedule Communications October paid November 2023

• Reminder: Managing user access to eOphthalmic

Schedule Communications September paid October 2023

• GOS(S)1 eye examination patient signature booklet
• End to issuing of HES(S)1 forms to HES patients
• Continuing Professional Development (CPD) allowance

Schedule Communications August paid September 2023

• Light Therapy as a Novel Treatment for Myopia
• Maintaining accurate patient records
• Reminder: NHS email accounts

Schedule Communications July paid August 2023

• Reminder: NHS email accounts

Schedule Communications June paid July 2023

• Reminder: eOphthalmic Unlocks and Password Resets
• Reminder: NHS email accounts

Schedule Communications May paid June 2023

• Increase in NHS optical voucher values
• eOpthalmic Unlocks and Password Resets

Schedule Communications April paid May 2023

• PCA(O)2023(02) - includes information on increase in voucher values, and Lanarkshire CGS application process
• D&O Management profile
• Payment Claims
• Reminder: Managing user access to eOphthalmic

Schedule Communications March paid April 2023

• All ophthalmic listed practices must provide GOS eye examinations free of charge
• Reminder: Reintroduction of Biannual magazine: Focus

Schedule Communications February paid March 2023

• PCA(O)2023(01) - CGS Application Process
• Reintroduction of Biannual magazine: Focus

Schedule Communications January paid February 2023

• National patient safety alert
• Join our email list for Focus and monthly communications

Schedule Communications December paid January 2023

• PCA(O)(2022)07 - Patient signposting over holiday period; Homeless patients; Data sharing for SCONe project; Eyes.Scot Website
• Managing user access to eOphthalmic
• Reminder: NHS email accounts
• Reminder: E-schedule contacts
• Reminder: submit forms electronically

Schedule Communications November paid December 2022

• PCA(O)(2022)06 - Establishment and Rollout of the CGS and Application process; NESGAT qualification
• Reminder: NHS email accounts
• Reminder: E-schedule contacts
• Submitting vouchers after closing a practice
• Reminder: submit forms electronically

Schedule Communications October paid November 2022

• PCA(O)(2022)05 - GOS eye examinations fees increase; Supplementary eye examination reason codes amendment; Supplementary eye examinations remote facilities; CPDA
• Reminder: NHS email accounts
• Reminder: E-schedule contacts

Schedule Communications September paid October 2022

• Timescales for submission of GOS payment claims and admin forms
• Reminder: submit forms electronically

Schedule Communications August paid September 2022

• Patient change of name and/or sex when they choose to live in a changed gender
• Special facial characteristics supplement - GOS(S)3 and GOS(S)4
• Program to digitize webforms
• Continuing Professional Development

Schedule Communications July paid August 2022

• Royal National Institute for the Blind (RNIB) Scotland Emotional and Practical Support Eyecare Liaison Officers (ECLO) Services
• Ophthalmic 24 forms and sending accurate claims

Schedule Communications June paid July 2022

• Mail Delivery
• Ophthalmic 26 forms guidance

Schedule Communications May paid June 2022

• Ophthalmic 25 forms guidance

Schedule Communications April paid May 2022

• Ophthalmic 25 forms – Change of surname

Schedule Communications March paid April 2022

• Administration form changes from 1 May 2022
  • Submitting forms to PSD
  • eOphthalmic set up
  • eSchedules account set up
  • HES vouchers submission
  • Ophthalmic 24 and 25 forms timescales from 1 May 2022
  • OPTIX reply letters
  • GOS claims containing discretionary vouchers
  • Uncollected glasses GOS claims
• Support available for your NHS connection

Schedule Communications February paid March 2022

• Administration forms changes from 1 May 2022 - no longer accept by post

Schedule Communications January paid February 2022

• GOS Fees Uplift
• Update to Respiratory Infections in Health and Care Settings Infection Prevention and Control (IPC) Addendum
• Change or reset your eSchedule password
• Resetting the eOphthamic webform password

Schedule Communications December paid January 2022

• Reminder: email administrative forms to PSD
• Windows 11 compatibility – Do not upgrade
• Resetting the webform password

Schedule Communications November paid December 2021

• eSchedules - keep your details up to date
• Submitting vouchers after closing a practice

Schedule Communications October paid November 2021

• Mail delivery guide

Schedule Communications September paid October 2021

• Continuing Education and Training (CET) allowance claims
• Recruitment
• Practitioner Services Ophthalmic Website

Schedule Communications August paid September 2021

• Cessation of COVID emergency financial support for Optometry practices
• Resigning practice Payment Location Codes (Pay to list numbers)
• Downloading forms from our website

Schedule Communications July paid August 2021

• PCA(O)(2021)09 - physical distancing requirements; IPC guidance (incl. waste disposal); CET allowance for OMPs; Eyes.Scot; Community optometry practice poster
• Physical Distancing for Primary Care Providers
• Continuing Education and Training (CET) Allowance

Schedule Communications June paid July 2021

• PCA(O)(2021)08 - IPC guidance (incl use of gloves and aprons); PPE funding; Staff wellbeing; £500 non-consolidated payment – claims for locums and sessional paid staff; Patient / patient representative signatures; Patient exemption checking; Workforce Specialist Service

Schedule Communications May paid June 2021

• Financial Support – Practice Premises & Mobile Practices
• Unpaid Claims

Link to the schedule communications publications page with a list of all the ophthalmic schedule communications.